Conversational commerce platform

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Conversational commerce platform

Know who your customers are

Helloumi puts all your customer information in one place.

 

Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal.

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Make better decisions

Monitor the quality and efficiency of service provided. Track the number of contacts handled, average handle time, response time, and agent occupancy rate.

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Made for teams

Excellent external communication starts with seamless internal communication. Helloumi makes it easy.

Several agents simultaneously

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Invite your team

Add other agents and start to collaborate in seconds 

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Assign messages

Los agentes se centran en ayudar a los clientes y los manager pueden ver toda la actividad.

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Create internal notes

Añade mensajes privados a la conversación y notifica a otros compañeros.

Build chatbots where your customers are

The Easiest Way to create chatbots for customer service. Drive sales, capture leads, and increase engagement on FB Messenger, SMS or Webchat. Ready to launch in minutes.

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Features

Everything you need to be more productive

Multi-agent

From one operator to hundreds.

Reports

Know your team performance to take data-based actions

Customizable shortcuts

Save time with customized commands for your frequent answers.

Customer info

Get instant information about your costumer

Multi-channel

Integrate all instant communication on a single platform

Alarms

Create reminders and associate it to your customers and orders

In-chat payments

Generate payments in a conversational way

Create tickets

Automatically associate every ticket to each customer

Import/Export data

Use csv to move your relevant data

Your customer want to chat with you,
let them

Try every feature for free. No credit card required.

Try Helloumi for free